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Shipping & Delivery

All orders are delivered by Australia Post.

All orders are sent from our warehouse in Brisbane, Australia.
Orders are shipped at 2PM every business day. If you place your order before 2PM on a business day, your order will be sent the same day.
If you place your order after 2PM, your order will be sent at 2PM the following business day.
There are two options available, you can choose the option that suits you best.

Shipping option 1) Australia Post Standard Parcel Delivery (Optional Registered Post)

This is the standard delivery option and is the most economical.

A tracking number will be provided to you once your order has been shipped so that you can check that status of your delivery using the Australia Post tracking service at http://auspost.com.au/track/

For extra piece of mind, when placing your order, you will also be able to select whether or not you would like to have to sign to recieve your delivery. (no extra cost)

Delivery times:

Delivery to destinations in Queensland
Destination Estimated Delivery Time
within Brisbane 1 day (next business day)
destinations outside of Brisbane 1-3 business days

 


Delivery to other states (outside of Queensland)
Posted for Delivery Estimated Delivery Time
Sydney (in metropolitan areas) 2 business days
Melbourne and Adelaide (in metropolitan areas) 3 business days
other capital cities (in metropolitan areas) 4-5 business days
other locations 5 to 7 business days

 

 


 

shipping option 2) Australia Post Express Post

If you would like to recieve your order as quickly as possible, this option provides next business day delivery! (on all orders placed before 2PM)

A tracking number will be provided to you once your parcel has been shipped so that you can check the status of your delivery using the Australia Post tracking service at http://auspost.com.au/track/

Delivery times: Next business day delivery to all destinations within Australia Post's Express Post Network.

Express Post Network: (If your shipping address is within these areas you will recieve your parcel next business day)

Location Postcode range(s)
Canberra 0200-0250; 2600-2639; 2900-2920
Sydney and suburbs
Gosford Region
Newcastle
Tweed Heads/Murwillumbah
Wollongong Area
1000-1920; 2000-2249; 2555-2574; 2740-2786
2250-2265
2280-2300; 2302-2310
2484-2490
2500-2530
Melbourne and suburbs



Geelong and suburbs
Ballarat
Bendigo
Shepparton/Mooroopna/Kialla
Seymour
Latrobe Valley
3000-3210; 3335-3338; 3340#; 3427-3429;
3750#-3755#; 3757#; 3765-3767; 3782;
3785-3796; 3800-3809; 3810#; 3910-3915;
3930-3934; 3975-3977#; 8000-8899
3211-3220
3350; 3353-3356
3550; 3552-3556
3629-3632#
3660-3661
3825; 3840-3844
Brisbane
Gold Coast
Booval/Ipswich Areas
City of Toowoomba
Strathpine/Caboolture
Sunshine Coast Areas
Maryborough City
Hervey Bay City
Bundaberg City
4000-4209
4210-4299; 9726; 9728; 9729
4300-4305
4350; 4352†
4500-4510; 4520
4550-4601
4650#
4655#
4670#
Adelaide 5000-5199; 5800-5999
Hobart Area
Launceston
7000-7019; 7050-7053; 7055; 7892
7248-7325
Perth CBD 6000-6005; 6800-6899
 
# Service guaranteed to township only.
† Service guaranteed to Mail Centre Post Office Boxes only
‡ Next business day delivery to roadside addresses or offshore islands is not guaranteed.

Despatches to and from postcodes outside the Express Post delivery network will be given fastest possible delivery using existing transport links on a non-guaranteed basis.

 


If you have any questions, please don't hesitate to contact us.

 

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